In today’s society, the use of cars has become so commonplace that nearly every individual can boast of one — two, or quite the fleet — automobile to their name. For all these individual car owners, it’s a rarity to find those that would pick public transit systems over plying routes with their own cars, save for cases of extreme road traffic; then, they may hit the subway. That said, this increasing demand for cars has seen the used car industry boom, car sales increase exponentially, but it is not without a significant increase in how frequently an auto shop repair services are required, in the same vein. Provided there continue to be customers — it’s quite inevitable now, isn’t it? —, anyone who has ventured into the auto repair business is bound to make a decent living from it.
Also, taking into consideration the fact that cars are more susceptible to having technical faults, and the rate with which purchases for second cars is skyrocketing, we find that there would be no shortage of customers who require auto repair services. However, auto shops do not only offer repair-based services as they also are open to making certain modifications to the body or interior of your cars, amongst other things. Having stated that, it is impossible now for you to run your business on pure intuition as strategic management of people, and company resources are now required. And what better way to achieve this than with auto shop management software, especially seeing as the conventional system for shop management in the automotive industry is with a host of flaws.
Estimates & Invoicing.
With an auto shop management software, you enjoy the luxury of ditching unnecessary paperwork, as you can now create estimates with details such as what parts are used, how many units, itemizing auto repairs, together with other details. Also, there is much more ease of payment as you are permitted to create invoices electronically.
Scheduling of Appointments
Here, online calendar systems can be used to do a whole lot,in terms of schedulingas it pertains to service appointments;creating reminders that give customers notifications of imminent service appointment, amongst other functions.
Inventory Management & Parts Ordering
Auto shop management software have also helped clients to take care of shortages, surpluses and all forms of inventory management from the palm of their hands. Ordering of parts also can be done from the application, and what’s even more interesting is that you are able to reorder parts via automation if the inventory begins to diminish again.
Customer Management
The goal of the software is to get rid of paperwork anywhere possible, and this extends to customer management systems. Records of customers and previously completed tasks/interactions can be kept online, with a customer service history; your technicians are equipped with basic knowledge of each customer before they get into anything. You may worry for loss of files, but then you need not fret as you can always back whatever database you have got up on the cloud.